Shipping policy

Thank you for shopping with Mellowon. We are committed to delivering your orders safely and on time across India.

Shipping Locations

  • We currently ship only within India.

  • Orders from outside India are not accepted at this time.

Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Processing time may vary during high-demand periods, sales, or public holidays.

Estimated Delivery Time

  • Estimated delivery time is usually 3–7 business days depending on your location and courier availability.

  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be shown during checkout.

  • Additional charges may apply for Cash on Delivery (COD) orders.

Cash on Delivery (COD)

  • COD may be available on selected orders through WhatsApp confirmation.

  • Customers may be required to pay shipping charges in advance for COD orders.

  • Advance shipping charges for COD orders are non-refundable.

Order Tracking

  • Once your order is shipped, tracking details will be shared through the provided contact information whenever available.

Delays & Issues

Delivery delays may occur due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Incorrect shipping details provided by customers

  • Unforeseen circumstances beyond our control

Mellowon is not responsible for delays caused by courier services after dispatch.

Incorrect Address

Customers are responsible for providing accurate shipping details.
Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.

Contact Us

For shipping-related support or questions, contact us at:

Email: mellowoncare@gmail.com

Business Location:
Kerala, India